A/R aging and follow-up reporting
Organize outstanding balances by age, payer, responsible party and work status.
Growth and planning
Find the story behind the numbers
A monthly collections total is useful, but it does not explain why one payer is slowing down, why a CPT code gets denied or how much of the balance is truly collectible. We build reporting around the decisions a practice manager needs to make.
The practical problem
Different numbers answer different questions
Charges, contractual adjustments, payments, outstanding receivables and patient responsibility are not interchangeable. We define the period and source of each measure before comparing trends, so the report holds up when someone asks where a number came from.
Before work begins, we'll agree on the tasks, systems, reviewers and handoffs. That makes it clear what your team keeps, what ERG supports and what needs a specialist or vendor approval.
What we can help with
Services you can actually put to work
Choose a focused project or a defined ongoing workflow. The final scope follows your practice's systems and requirements.
Denial and rejection trend reviews
Group preventable patterns by payer, code, provider or location to identify practical corrective actions.
Payer payment variance review
Flag possible underpayments against documented contracted rates for further validation.
Fee schedule and service mix analysis
Compare billing patterns, payer mix and allowed amounts with clearly stated assumptions.
Management dashboards
Provide recurring reports with consistent definitions, totals, data-source notes and actionable exceptions.
How we'd work together
Start with the workflow, then the solution
Agree on definitions
Confirm the source system, date fields, payer groupings and how adjustments are handled.
Reconcile the dataset
Check totals, missing values, duplicates and obvious coding or provider-mapping differences.
Discuss next actions
Review meaningful changes with the practice and name owners for follow-up.
Common questions
Before we get started
If your practice uses a specific EHR, phone system or platform, mention it when you contact us. We'll assess what's possible in that environment.
Can you identify underpayments?
We can screen payments against the available payer contracts and fee schedules, then investigate potential differences. Recovery depends on the facts and payer rules.
Can you build a dashboard from our EHR exports?
Often, yes. We first assess file quality, security, data access and reporting definitions.
Is this the same as your RCM service?
It complements RCM. Practices can request focused financial reviews or include reporting as part of a broader billing engagement.
Related support
Services that often work together
ERG started with the financial side of a medical practice. See our medical billing services or explore the complete service directory.
Tell us which part of the work you want help with.
We can talk through your current process, where support would make a difference and what a reasonable scope looks like.
Talk to ERG