Medical transcription
Convert clinician dictation into structured drafts using the practice's approved terminology and formatting conventions.
Clinical documentation support
Clinical documentation support that leaves the clinician in control
The visit ends, but the documentation work often does not. We support the steps between a clinician's dictation or encounter notes and a clear draft in the appropriate format, while keeping clinical decisions and final sign-off with the provider.
The practical problem
Where transcription and scribing fit
A specialist may dictate between visits, a physician may want help documenting during an encounter, or a team may need scanned notes organized before review. The right setup depends on how the provider documents today, how quickly drafts are needed and whether audio is permitted.
Before work begins, we'll agree on the tasks, systems, reviewers and handoffs. That makes it clear what your team keeps, what ERG supports and what needs a specialist or vendor approval.
What we can help with
Services you can actually put to work
Choose a focused project or a defined ongoing workflow. The final scope follows your practice's systems and requirements.
Live transcription support
Assist with real-time or near-real-time documentation where the clinician and patient consent requirements, technology and workflow permit.
AI-assisted medical scribing
Set up approved tools to create draft encounter summaries for clinician review, edits and final authentication.
Human scribe assistance
Remote support for visit documentation, chart preparation and routing to the clinician's review queue.
Document quality checks
Flag inaudible phrases, unclear medication names, missing context or conflicting dates rather than guessing.
How we'd work together
Start with the workflow, then the solution
Document the note workflow
Confirm specialties, dictation methods, note templates, turnaround needs and review ownership.
Approve the tools
Check audio handling, data retention, vendor agreements, access and where drafts will be stored.
Review before scale
Pilot sample encounters, resolve terminology issues and keep provider sign-off mandatory.
Common questions
Before we get started
If your practice uses a specific EHR, phone system or platform, mention it when you contact us. We'll assess what's possible in that environment.
Are live transcription and AI scribing the same service?
No. Live transcription captures spoken words; a scribe organizes encounter information into a draft clinical note. Both require an appropriate workflow and clinician review.
Can an AI scribe sign or finalize notes?
No. The treating clinician must review, correct as needed and authenticate the documentation under the practice's policies.
Can recordings be uploaded to any transcription tool?
No. Audio may contain protected health information. Vendor agreements, patient notices or consent where required, storage and retention controls must be checked first.
Related support
Services that often work together
ERG started with the financial side of a medical practice. See our medical billing services or explore the complete service directory.
Tell us which part of the work you want help with.
We can talk through your current process, where support would make a difference and what a reasonable scope looks like.
Talk to ERG