Service
Virtual Medical Assistant
Prior authorization, appointment scheduling, patient communication, and administrative support — freeing your clinical staff to focus on care, not paperwork.
What we handle
- Prior authorization requests and tracking
- Appointment scheduling and reminders
- Patient communication and intake support
- Inbox, fax, and referral management
- General administrative support
Why it matters
Clinical teams burn hours on admin work that doesn't require a clinician. Offloading it lowers burnout and lets your staff spend time where it matters.
How ERG delivers
Trained virtual assistants, supported by AI-assisted workflows, handle the routine admin load with the same security and U.S.-hours coverage as the rest of our team.
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